🐾 Veterinary Clinics

After-hours calls answered.
Clients who actually show up.

You built your practice to care for animals. Not to manage a phone that rings after close, chase recall appointments, and watch your front desk drown in routine tasks.

Pet owners don't schedule on business hours. They schedule when they're worried about their pet — which is often 9pm on a Sunday. Be there.

Get a free consult See pricing →

After-hours calls going to voicemail
A worried pet owner calls at 8pm. Gets voicemail. Tries the emergency clinic or the next practice in their search results. You find out when they cancel their regular appointment.

The Anytime Agent answers after hours. It books the appointment before they go elsewhere.

Recall patients who don't rebook
Vaccines due, dental reminders, annual wellness — you send the notice, some come back, most don't. No follow-up because nobody has time. That's production sitting on a list.

Automated multi-touch recall sequences that run until they book. Or until they ask to stop.

Front desk handling everything
Phone calls, check-ins, checkout, callbacks, social media messages — all hitting the same team. When the phone is busy, other things fall through.

AI handles the phone volume. Your team handles the animals and the clients in front of them.

New clients lost to faster competitors
Pet owners are impatient in the best way — they want help now. If your competitor answers and you don't, they have a new vet. Simple as that.

Never miss a new client inquiry. Every call answered, every lead followed up, every appointment booked automatically.

What we fix

The four operational gaps
costing your practice daily.

We treat your practice the way a good clinician approaches a patient: diagnose before prescribing.

After-hours calls going unanswered

Pet owners don't schedule on business hours. They schedule when they're worried — evenings, weekends, late nights. If you're not there, the next clinic is.

The Anytime Agent answers every call, every hour. Books the appointment. Sends the confirmation. You review it in the morning.

Recall patients who never rebook

Vaccines, wellness exams, dental cleanings — your recall list is full of lapsed clients who just need a nudge. One notice isn't a strategy.

Automated multi-touch recall sequences that run until they rebook. Production that books itself.

Front desk handling everything at once

Check-ins, checkouts, phone calls, prescription refills, callbacks — all landing on the same person at the same time. Something always falls through.

AI handles the phone volume so your team can focus on the animals and clients physically in your clinic.

New clients going to faster competitors

Pet owners searching for a vet are not patient. They want someone who picks up. If you don't, the next clinic does. That's a new client relationship you'll never get back.

The Anytime Agent answers every new client inquiry, captures their information, and books them before they try anyone else.

The SBD Ops Engine — for veterinary clinics

Multiple Tools.
One System.

Not off-the-shelf products bolted together. Configured for your clinic and wired into each other so everything actually works as a system.

Anytime Agent

AI voice, intake & reminders — even at 9pm on a Sunday

Answers calls, books appointments, sends recall reminders, and texts back missed calls — around the clock. Pet owners get a response when they reach out. You get the booking.

✓
AI voice agent — inbound calls answered 24/7Natural-sounding, not robotic
✓
Missed-call text-back — instant SMS responseMissed call becomes a live conversation in seconds
✓
Automated recall reminders — vaccines, wellness, dentalMulti-touch sequences that run until they book
✓
Appointment booking — straight to your calendarNo back-and-forth, no holds, no voicemail
✓
CRM included if you need oneUnlimited contacts, pipelines, and user seats

Book a free consult →See how it works

Pet owners reach out at all hours. Now you're always there.

🛠️

SBD Ops Engine

Smart CRM + AI automations that keep clients coming back

Your CRM should work for your clinic. The Ops Engine wires AI into your client workflows — scoring contacts, routing new clients, automating recall and follow-up sequences. No babysitting required.

✓
AI-powered client scoring & triageLapsed clients and priority recalls surface automatically
✓
Automated intake & pipeline routingNew contacts tagged, segmented, routed on arrival
✓
Omnichannel follow-up sequencesEmail and SMS, timed and personalized automatically
✓
CRM included if you need oneUnlimited contacts, pipelines, and user seats

In the Navy, undocumented processes cost lives. In your clinic, they cost clients. Let's document them.

Get the SBD Ops Engine →See pricing

Part of the SBD Ops Engine

RapportRadar™
Deep Prospect Intelligence

Most research tools tell you what someone did. RapportRadar tells you who they are — five behavioral frameworks plus live data scraping. Then it writes your outreach matched to how that specific person actually responds.

The behavioral profile feeds directly back into the Anytime Agent chatbot — so every subsequent interaction automatically mirrors that person's communication style. The more contacts you profile, the smarter your entire system gets.

DISC Assessment

Dominance, Influence, Steadiness, Conscientiousness — how they communicate and decide

Big Five (OCEAN)

Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism — from their digital footprint

MBTI

16 personality types revealing how someone processes information and makes decisions

Enneagram

Core motivations, fears, and internal drives that influence buying and giving decisions

SWOT Analysis

Complete strategic overview of the prospect — strengths, weaknesses, opportunities, and threats

The Deep Dossier™ includes

›Full behavioral profile across all five frameworks

›Pre-written email, call script & text — each matched to their behavioral style

›Capacity estimate and background summary

›Recommended approach, timing, and ask strategy

›Chatbot interaction style auto-adjusts to match their profile on every future touchpoint

The Feedback Loop

Every profile you run makes your Anytime Agent smarter. The communication modifier from each Deep Dossier is pushed back to the voice and chat agent — so when that person calls again, the AI already knows how to talk to them. Your system gets more intelligent with every interaction.

Walk into every important conversation already knowing who's across the table. Your most experienced person, briefed in minutes, not weeks.

See RapportRadar in action →View pricing

⚡

SBD AI
Reaction Control
Sequencer

RCS

Included in every plan

Maintain Command with the SBD AI Reaction Control Sequencer (RCS).

Never worry about your AI giving out outdated information. With the RCS, you can instantly update your agent's knowledge base with the click of a button. Starting an in-house doggy daycare? Changing your holiday hours? Type it in, and your AI adapts its conversations in real-time. Total control, zero coding required.

What's included

See exactly what
you're getting.

Feature

AI Launch

$597/mo

AI Growth

$997/mo

AI Command

$2,795/mo

AI Ascent

$4,995+/mo

Setup Fee — Non-Profit / Mission-Driven

~~$2,795~~ $1,995

~~$3,795~~ $2,995

~~~$5,995~~ ~$4,995

Custom

Setup Fee — For-Profit

$2,795

$3,795

~$5,995

Custom

CRM — Unlimited Contacts & Pipelines

✓

Unlimited User Seats

✓

AI Voice Agent — 24/7 Inbound Calls

✓

Missed-Call Text-Back & 2-Way SMS

✓

Website Chat-to-Text Widget

✓

Appointment Booking

✓

Intelligent Intake → CRM + Tags

✓

Unified Inbox

✓

Reaction Control Sequencer (RCS)

✓

AI-Powered Onboarding

✓

Reputation Manager

—

✓

RapportRadar™ / Deep Dossiers

—

100/mo

250/mo

500/mo

Monthly Prospect Delivery

—

50/mo*

150/mo*

Custom*

Omnichannel Outreach Sequences

—

10/mo

50/mo

100+/mo

Automated Debrief

—

✓

Lead Reactivation Sequence

—

✓

Chatbot Behavioral Adaptation

—

✓

Account Monitor

—

100/mo

500+/mo RT

Target Acquisition

—

✓

Newsfeed Signal Monitoring

—

✓

Real-Time Alerts + Priority Support

—

✓

* Usage & Overages

Voice (Anytime Agent)

Billed at $0.008/min via your communications wallet. Clients maintain a pre-paid balance that auto-recharges. "Unlimited automated minutes" refers to the platform's concurrent call capacity — telephony costs are billed separately.

SMS / Text Messages

Billed at $0.15/text. All SMS is A2P 10DLC registered and compliant. Two-way conversations, drip campaigns, and missed-call text-backs all pull from your communications balance.

RapportRadar™ / Deep Dossiers

Monthly allotment resets on your billing date. Additional dossiers: For-Profit $3.00 (Launch) or $1.50 (Growth) / Non-profit $1.95 (Launch) or $1.00 (Growth) each. Each dossier includes full behavioral profile, SWOT, and pre-written outreach scripts.

Choose your plan

Straightforward pricing.
No surprises.

All four plans include full configuration, integration, and testing before handoff. The difference is scale — how much intelligence and automation do you want working for you?

Starter

AI Launch

Intelligent automation to start taking things off your plate

$597 / month

One-time setup fee: $2,795

What's included

✓

AI Voice Agent — 24/7 inbound call handling

✓

Missed-call text-back — instant SMS response

✓

2-way SMS / AI chatbot

✓

Website chat-to-text widgetConverts website visitors to SMS conversations

✓

Appointment booking — straight to your calendar

✓

Intelligent intake → CRM with tagsWho called and why, captured automatically

✓

Unified inboxSMS, email, website chat, and social DMs in one place

✓

CRM — unlimited contacts, pipelines & seats

✓

Reaction Control Sequencer (RCS)Real-time AI knowledge override — update your agent instantly, no coding required

✓

AI-powered onboarding

Get Started with AI Launch

* Usage & Overages

Voice (Anytime Agent)

SMS / Text Messages

Billed at $0.15/text. All SMS is A2P 10DLC registered and compliant. Two-way conversations, drip campaigns, and missed-call text-backs all pull from your communications balance.

RapportRadar™ / Deep Dossiers

Monthly allotment resets on your billing date. Additional dossiers billed per overage rate shown in your plan. Each dossier includes full behavioral profile, SWOT, and pre-written outreach scripts.

Premium Coaching
(with a real-life Human)

When the problems feel bigger than just software fixes.

For leaders who want to not only fix their processes and systems, but who want to show up differently — in their business and in their life.

Premium coaching goes beyond operations. It's high-level accountability, one-on-one coaching, and the kind of honest conversation most consultants won't have with you. This is not for the faint of heart.

This is for the people who are done playing small.

What's included

✓

Commander's Intent — clear goals, clear ownership

✓

Role definition and accountability structure

✓

Strategic growth planning and positioning

✓

Ongoing advisory — not a quick fix nor a one-time PowerPoint and a goodbye

The Navy required a lot of PowerPoint. A lot. AI handles that part now — so we can spend our time on the things that actually move you forward.

Pricing is custom based on scope. Start with a free consultation.

Inquire About Premium Coaching

The process

Four steps.
No surprises.

Intel Assessment

We look at what you have, what's broken, what deserves saving, and what should probably just be put out of its misery.

Translation: a real conversation, no sales pitch.

Commander's Intent

We define where you want to go and agree on what success looks like for your clinic specifically.

Translation: same page before we touch anything.

Deploy the Engine

We build, configure, and launch your system. You see results, not deliverables.

Translation: we do the work. You see the difference.

Sustainment

Ongoing optimization and a real human to call when something acts weird. We stay involved — that's the point.

Translation: we don't vanish after month one.

After-hours calls answered.Clients who actually show up.

The four operational gapscosting your practice daily.

Multiple Tools.One System.

RapportRadar™Deep Prospect Intelligence

Maintain Command with the SBD AI Reaction Control Sequencer (RCS).

See exactly whatyou're getting.

Straightforward pricing.No surprises.

Premium Coaching(with a real-life Human)

Four steps.No surprises.

Your clients reach outwhen they're worried.

After-hours calls answered.
Clients who actually show up.

The four operational gaps
costing your practice daily.

Multiple Tools.
One System.

RapportRadar™
Deep Prospect Intelligence

See exactly what
you're getting.

Straightforward pricing.
No surprises.

Premium Coaching
(with a real-life Human)

Four steps.
No surprises.

Your clients reach out
when they're worried.