❤️  Non-Profits & Mission-Driven Orgs

More mission.
Less overhead.

You built your organization to change lives, not to manage overflowing inboxes, missed donor calls, and manual data entry. The administrative burden eating your budget isn't inevitable — it's fixable.

AI tools that used to cost enterprise-level money are now accessible to mission-driven organizations. The question isn't whether you can afford this. It's whether you can afford to keep doing things the old way while donor dollars go to overhead instead of impact.

Does any of this sound familiar?
Donor calls going to voicemail
Supporters reach out after hours, on weekends, during your event. No answer means no relationship.
People donate at weird hours. An AI that answers at 10pm doesn't know it's inconvenient.
Major gift outreach is guesswork
You have a list of high-capacity prospects. You're not sure how to approach half of them. Email and hope isn't a strategy.
RapportRadar exists specifically for this problem.
Your team is buried in admin
Intake forms, follow-up emails, donor stewardship, data entry — all manual, all eating hours that should go to mission.
You didn't build this org to stare at a spreadsheet. Neither did your team.
AI sounds promising but confusing
Every consultant says you need AI. None of them explain what it actually does for a non-profit without using the word "synergy."
I will explain it like you're a smart adult running an important organization. Because you are.
21 Years Navy Command · Combat Veteran · Co-Founder, Veterans Community Project · HIPAA-Aware Configuration · Setup Fee Discount for Non-Profits

Why non-profits specifically

This isn't a sales pitch.
It's personal.

Mark Solomon isn't just a consultant who decided non-profits were a good market. He's built one.

Co-Founder · Veterans Community Project

He knows what it means to run an org
where every dollar counts.

Mark is co-founder of Veterans Community Project — a veteran-focused non-profit doing real work in real communities. He understands the gap between mission and operational capacity because he's lived it. That's why non-profits receive a discounted setup fee. And it's why the tools we build are designed around impact, not just efficiency metrics.

Visit vcp.org →

What we fix

The four operational gaps
holding your mission back.

We treat your org the way a good consultant should: figure out what's actually hurting before touching anything.

01
Missed donor connections
Every unanswered call or slow follow-up is a relationship that didn't start — and a donation that didn't happen. Most non-profits are leaking opportunities around the clock simply because nobody's there to answer.
The Anytime Agent answers 24/7. It doesn't take holidays either, which is particularly useful around Giving Tuesday.
02
Major gift outreach with no strategy
You have capacity prospects on a list. You send a generic email. You wait. You send another one. This is the entire strategy for a lot of organizations — and it's leaving significant money on the table.
RapportRadar builds a behavioral profile and writes your outreach for you. Matched to how that specific person actually responds.
03
Admin overhead stealing mission hours
Intake, data entry, donor stewardship sequences, follow-up scheduling — all manual, all dependent on staff bandwidth, all things that AI can handle automatically so your team focuses on what actually matters.
If your highest-paid people are doing data entry, we have a systems problem. Let's fix it.
04
Donor relationships that go cold
Someone gives once. You send a thank-you. Six months go by. You've lost touch. Automated stewardship sequences keep relationships warm without anyone having to remember to send an email.
Retention is cheaper than acquisition. Automated stewardship makes retention nearly effortless.

The SBD Ops Engine — for non-profits

Tools built for
Mission-Driven Organizations.

The same system we deploy for scaling businesses — configured specifically for donor development, supporter intake, and non-profit operations.

Anytime Agent
AI voice, text & donor intake — 24 hours a day

Your Anytime Agent answers every call, qualifies every supporter, and books every meeting — automatically. A missed call gets a text back in seconds. Nobody hits voicemail at 10pm when they're feeling generous after your gala.

  • AI voice agent — inbound calls answered 24/7Natural-sounding conversations, not a robot reading a script
  • Missed-call text-back — instant SMS responseTurns a missed call into a live conversation within seconds
  • Supporter intake & qualificationIdentifies donor capacity and intent before routing to your team
  • Automatic meeting bookingStraight to your calendar — no back-and-forth
  • CRM included if you need oneUnlimited contacts, pipelines, and user seats

People donate at weird hours. Galas end late. Giving Tuesday is a marathon. Be there for all of it without actually being there.

🛠️
SBD Ops Engine
Smart CRM + donor automation that thinks

Your CRM should work for your mission. The Ops Engine wires AI into your donor workflows — scoring capacity, routing major gift prospects, automating stewardship sequences, and surfacing the right action at the right moment. Your team focuses on relationships. The system handles everything else.

  • Donor scoring & capacity triageHigh-capacity prospects surface automatically
  • Automated supporter intake & routingNew contacts tagged, segmented, and routed on arrival
  • Donor stewardship sequencesThank-yous, updates, and re-engagement — timed automatically
  • CRM included if you need oneUnlimited contacts, pipelines, and user seats

Your highest-paid people should be building relationships, not doing data entry. The Ops Engine handles the data entry.

Part of the SBD Ops Engine

RapportRadar™
Deep Prospect Intelligence

Most research tools tell you what someone did. RapportRadar tells you who they are — five behavioral frameworks plus live data scraping. Then it writes your outreach matched to how that specific person actually responds.

The behavioral profile feeds directly back into the Anytime Agent chatbot — so every subsequent interaction automatically mirrors that person's communication style. The more contacts you profile, the smarter your entire system gets.

DISC Assessment
Dominance, Influence, Steadiness, Conscientiousness — how they communicate and decide
Big Five (OCEAN)
Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism — from their digital footprint
MBTI
16 personality types revealing how someone processes information and makes decisions
Enneagram
Core motivations, fears, and internal drives that influence buying and giving decisions
SWOT Analysis
Complete strategic overview of the prospect — strengths, weaknesses, opportunities, and threats
The Deep Dossier™ includes
Full behavioral profile across all five frameworks
Pre-written email, call script & text — each matched to their behavioral style
Capacity estimate and background summary
Recommended approach, timing, and ask strategy
Chatbot interaction style auto-adjusts to match their profile on every future touchpoint
The Feedback Loop

Every profile you run makes your Anytime Agent smarter. The communication modifier from each Deep Dossier is pushed back to the voice and chat agent — so when that person calls again, the AI already knows how to talk to them. Your system gets more intelligent with every interaction.

Walk into every important conversation already knowing who's across the table. Your most experienced person, briefed in minutes, not weeks.

SBD AI
Reaction Control
Sequencer
RCS
Included in every plan

Maintain Command with the SBD AI Reaction Control Sequencer (RCS).

Never worry about your AI giving out outdated information. With the RCS, you can instantly update your agent's knowledge base with the click of a button. Kicking off a new fundraising campaign? Changing your holiday hours? Type it in, and your AI adapts its conversations in real-time. Total control, zero coding required.

What's included

See exactly what
you're getting.

Feature
AI Launch
$597/mo
AI Growth
$997/mo
AI Command
$2,795/mo
AI Ascent
$4,995+/mo
Setup Fee — Non-Profit / Mission-Driven
$2,795 $1,995
$3,795 $2,995
~$5,995 ~$4,995
Custom
Setup Fee — For-Profit
$2,795
$3,795
~$5,995
Custom
CRM — Unlimited Contacts & Pipelines
Unlimited User Seats
AI Voice Agent — 24/7 Inbound Calls
Missed-Call Text-Back & 2-Way SMS
Website Chat-to-Text Widget
Appointment Booking
Intelligent Intake → CRM + Tags
Unified Inbox
Reaction Control Sequencer (RCS)
AI-Powered Onboarding
Reputation Manager
RapportRadar™ / Deep Dossiers
100/mo
250/mo
500/mo
Monthly Prospect Delivery
50/mo*
150/mo*
Custom*
Omnichannel Outreach Sequences
10/mo
50/mo
100+/mo
Automated Debrief
Lead Reactivation Sequence
Chatbot Behavioral Adaptation
Account Monitor
100/mo
500+/mo RT
Target Acquisition
Newsfeed Signal Monitoring
Real-Time Alerts + Priority Support
* Usage & Overages
Voice (Anytime Agent)
Billed at $0.008/min via your communications wallet. Clients maintain a pre-paid balance that auto-recharges. "Unlimited automated minutes" refers to the platform's concurrent call capacity — telephony costs are billed separately.
SMS / Text Messages
Billed at $0.15/text. All SMS is A2P 10DLC registered and compliant. Two-way conversations, drip campaigns, and missed-call text-backs all pull from your communications balance.
RapportRadar™ / Deep Dossiers
Monthly allotment resets on your billing date. Additional dossiers: For-Profit $3.00 (Launch) or $1.50 (Growth) / Non-profit $1.95 (Launch) or $1.00 (Growth) each. Each dossier includes full behavioral profile, SWOT, and pre-written outreach scripts.
Non-Profits & Mission-Driven Organizations

Mission-Driven Pricing

The same powerful tools.
Up to $1,200 off to get started.

The original Solo Business Dude, Mark Solomon, co-founded Veterans Community Project. He knows what it means to run an org where every dollar counts — which is why non-profits and mission-driven organizations receive a discounted setup fee. Same tools. Same configuration. Lower barrier to entry. See the full non-profit page for more →

Starter
AI Launch
Intelligent automation to start taking things off your plate
$597 / month
One-time setup fee: $2,795 $1,995 Save $800
What's included
AI Voice Agent — 24/7 inbound donor & supporter call handling
Missed-call text-back — instant SMS response
2-way SMS / AI chatbot
Website chat-to-text widgetConverts website visitors to SMS conversations
Appointment booking — straight to your calendar
Intelligent intake → CRM with tagsWho called and why, captured automatically
Unified inboxSMS, email, website chat, and social DMs in one place
CRM — unlimited contacts, pipelines & seats
Reaction Control Sequencer (RCS)Real-time AI knowledge override — update your agent instantly, no coding required
AI-powered onboarding
Get Started with AI Launch
* Usage & Overages
Voice (Anytime Agent)
Billed at $0.008/min via your communications wallet. Clients maintain a pre-paid balance that auto-recharges. "Unlimited automated minutes" refers to the platform's concurrent call capacity — telephony costs are billed separately.
SMS / Text Messages
Billed at $0.15/text. All SMS is A2P 10DLC registered and compliant. Two-way conversations, drip campaigns, and missed-call text-backs all pull from your communications balance.
RapportRadar™ / Deep Dossiers
Monthly allotment resets on your billing date. Additional dossiers billed per overage rate shown in your plan. Each dossier includes full behavioral profile, SWOT, and pre-written outreach scripts.
Most Popular
AI Growth
Full-scale automation — let AI take everything it can handle
$997 / month
One-time setup fee: $3,795 $2,995 Save $800
Everything in AI Launch:
AI Voice Agent — 24/7 inbound donor & supporter call handling
Missed-call text-back — instant SMS response
2-way SMS / AI chatbot
Website chat-to-text widgetConverts website visitors to SMS conversations
Appointment booking — straight to your calendar
Intelligent intake → CRM with tagsWho called and why, captured automatically
Unified inboxSMS, email, website chat, and social DMs in one place
CRM — unlimited contacts, pipelines & seats
Reaction Control Sequencer (RCS)Real-time AI knowledge override — update your agent instantly, no coding required
AI-powered onboarding
PLUS
AI Growth Adds
RapportRadar™ Deep Dossiers — 100/monthDISC + Big Five (OCEAN) + MBTI + Enneagram + SWOT
Monthly Prospect Delivery — 50 records/month**Verified donor prospects loaded into CRM automatically
3 Core AI Automations & Workflows
Omnichannel Donor Outreach — 10 sequences/monthPersonalized email, SMS & voicemail matched to donor profile
Automated DebriefAuto-log notes, update pipeline, draft follow-ups after donor calls
Donor Re-engagement SequenceRe-engages lapsed donors through multi-touch outreach sequence
Get Started with AI Growth
* Usage & Overages
Voice (Anytime Agent)
Billed at $0.008/min via your communications wallet. Clients maintain a pre-paid balance that auto-recharges. "Unlimited automated minutes" refers to the platform's concurrent call capacity — telephony costs are billed separately.
SMS / Text Messages
Billed at $0.15/text. All SMS is A2P 10DLC registered and compliant. Two-way conversations, drip campaigns, and missed-call text-backs all pull from your communications balance.
RapportRadar™ / Deep Dossiers
Monthly allotment resets on your billing date. Additional dossiers billed per overage rate shown in your plan. Each dossier includes full behavioral profile, SWOT, and pre-written outreach scripts.
AI Command
AI Command
Systematic intelligence and outreach at real scale
$2,795 / month
One-time setup fee: ~$5,995 ~$4,995 Save $1,000
Everything in AI Growth:
AI Voice Agent — 24/7 inbound donor & supporter call handling
Missed-call text-back — instant SMS response
2-way SMS / AI chatbot
Website chat-to-text widgetConverts website visitors to SMS conversations
Appointment booking — straight to your calendar
Intelligent intake → CRM with tagsWho called and why, captured automatically
Unified inboxSMS, email, website chat, and social DMs in one place
CRM — unlimited contacts, pipelines & seats
Reaction Control Sequencer (RCS)Real-time AI knowledge override — update your agent instantly, no coding required
AI-powered onboarding
RapportRadar™ Deep Dossiers — 100/monthDISC + Big Five (OCEAN) + MBTI + Enneagram + SWOT
Monthly Prospect Delivery — 50 records/month**Verified donor prospects loaded into CRM automatically
3 Core AI Automations & Workflows
Omnichannel Donor Outreach — 10 sequences/monthPersonalized email, SMS & voicemail matched to donor profile
Automated DebriefAuto-log notes, update pipeline, draft follow-ups after donor calls
Donor Re-engagement SequenceRe-engages lapsed donors through multi-touch outreach sequence
PLUS
AI Command Adds
RapportRadar™ Deep Dossiers — 250/monthOverage: $3.00 each (FP) | $1.95 each (NP)
Monthly Prospect Delivery — 150 records/month**Higher volume, same automated pipeline
Omnichannel Outreach — 50 sequences/month5× the volume of AI Growth
Chatbot Behavioral AdaptationRapportRadar profile feeds back to your AI agent
Intelligence & Prospecting
Account Monitor — 100 contacts/monthMonthly refresh: job changes, wealth events, board moves (Nyne-powered)
Target Acquisition WorkflowAutomated prospect list generation from public financial & business data
Get Started with AI Command
* Usage & Overages
Voice (Anytime Agent)
Billed at $0.008/min via your communications wallet. Clients maintain a pre-paid balance that auto-recharges. "Unlimited automated minutes" refers to the platform's concurrent call capacity — telephony costs are billed separately.
SMS / Text Messages
Billed at $0.15/text. All SMS is A2P 10DLC registered and compliant. Two-way conversations, drip campaigns, and missed-call text-backs all pull from your communications balance.
RapportRadar™ / Deep Dossiers
Monthly allotment resets on your billing date. Additional dossiers billed per overage rate shown in your plan. Each dossier includes full behavioral profile, SWOT, and pre-written outreach scripts.
AI Ascent
AI Ascent
Real-time intelligence. Full-scale activation.
$4,995+ / month
One-time setup fee: Custom Save up to $1,200
Everything in AI Command:
AI Voice Agent — 24/7 inbound donor & supporter call handling
Missed-call text-back — instant SMS response
2-way SMS / AI chatbot
Website chat-to-text widgetConverts website visitors to SMS conversations
Appointment booking — straight to your calendar
Intelligent intake → CRM with tagsWho called and why, captured automatically
Unified inboxSMS, email, website chat, and social DMs in one place
CRM — unlimited contacts, pipelines & seats
Reaction Control Sequencer (RCS)Real-time AI knowledge override — update your agent instantly, no coding required
AI-powered onboarding
RapportRadar™ Deep Dossiers — 100/monthDISC + Big Five (OCEAN) + MBTI + Enneagram + SWOT
Monthly Prospect Delivery — 50 records/month**Verified donor prospects loaded into CRM automatically
3 Core AI Automations & Workflows
Omnichannel Donor Outreach — 10 sequences/monthPersonalized email, SMS & voicemail matched to donor profile
Automated DebriefAuto-log notes, update pipeline, draft follow-ups after donor calls
Donor Re-engagement SequenceRe-engages lapsed donors through multi-touch outreach sequence
RapportRadar™ Deep Dossiers — 250/monthOverage: $3.00 each (FP) | $1.95 each (NP)
Monthly Prospect Delivery — 150 records/month**Higher volume, same automated pipeline
Omnichannel Outreach — 50 sequences/month5× the volume of AI Growth
Chatbot Behavioral AdaptationRapportRadar profile feeds back to your AI agent
Intelligence & Prospecting
Account Monitor — 100 contacts/monthMonthly refresh: job changes, wealth events, board moves (Nyne-powered)
Target Acquisition WorkflowAutomated prospect list generation from public financial & business data
PLUS
AI Ascent Adds
RapportRadar™ Deep Dossiers — 500/monthOverage: $3.00 each (FP) | $1.95 each (NP)
Monthly Prospect Delivery — custom volumeScoped to your market and target criteria
Omnichannel Outreach — 100+ sequences/month
Real-Time Intelligence
Account Monitor — real-time alerts on 500+ contactsFires same day — job change, funding, wealth signal detected
Newsfeed signal monitoringLinkedIn, news, social — know when your prospect makes the news
White-Glove Service
Priority support + dedicated optimizationDirect line, fastest response, monthly strategy review
Custom workflow builds includedWe build it. You run it.
Get Started with AI Ascent
* Usage & Overages
Voice (Anytime Agent)
Billed at $0.008/min via your communications wallet. Clients maintain a pre-paid balance that auto-recharges. "Unlimited automated minutes" refers to the platform's concurrent call capacity — telephony costs are billed separately.
SMS / Text Messages
Billed at $0.15/text. All SMS is A2P 10DLC registered and compliant. Two-way conversations, drip campaigns, and missed-call text-backs all pull from your communications balance.
RapportRadar™ / Deep Dossiers
Monthly allotment resets on your billing date. Additional dossiers billed per overage rate shown in your plan. Each dossier includes full behavioral profile, SWOT, and pre-written outreach scripts.
Premium Coaching
Limited Availability

Premium Coaching
(with a real-life Human)

When the problems feel bigger than just software fixes.

For leaders who want to not only fix their processes and systems, but who want to show up differently — in their business and in their life.

Premium coaching goes beyond operations. It's high-level accountability, one-on-one coaching, and the kind of honest conversation most consultants won't have with you. This is not for the faint of heart.

This is for the people who are done playing small.

What's included
Commander's Intent — clear goals, clear ownership
Role definition and accountability structure
Strategic growth planning and positioning
Ongoing advisory — not a quick fix nor a one-time PowerPoint and a goodbye

The Navy required a lot of PowerPoint. A lot. AI handles that part now — so we can spend our time on the things that actually move you forward.

Pricing is custom based on scope. Start with a free consultation.
Inquire About Premium Coaching

The process

Four steps.
No surprises.

1
Intel Assessment
We look at what you have, what's broken, what deserves saving, and what should probably just be put out of its misery.
Translation: a real conversation, no sales pitch.
2
Commander's Intent
We define where you want to go and agree on what success looks like for your organization specifically.
Translation: same page before we touch anything.
3
Deploy the Engine
We build, configure, and launch your system. You see results, not deliverables.
Translation: we do the work. You see the difference.
4
Sustainment
Ongoing optimization and a real human to call when something acts weird. We stay involved — that's the point.
Translation: we don't vanish after month one.

Your mission is too important
for operational chaos.

The first conversation is free. We'll tell you exactly what's leaking and how fast we can fix it.

Free consultation. No commitment. No 12-page intake form. We do have 4 questions. They take less time than ordering your coffee.

Book your intel assessment →